We continue showing a property until it is leased, meaning we have a signed rental agreement and have collected move-in funds. We encourage you to apply right away for the unit you are interested in, but our team is available to walk you through the process and answer any questions for you, including whether or not there are other pending applications at the time you apply.
Do I pay first month’s rent and last month’s rent with my security deposit?
In California, we do NOT accept the last month’s rent. All tenants will pay a full first month’s rent and a security deposit, which will be determined upon approval.
How old do you have to be to apply?
All applicants must be 18 years or older to apply. You will be required to list any minors who will be living with you.
Is the deposit refundable?
Security deposits will be used to cover any damages that may be incurred during your tenancy. After your move-out, the security deposit will be returned to you less any charges for damages, past due rent, cleaning, or any other applicable charges.
How do I pay rent?
After your application is approved and you sign a lease, you will be invited to activate your Tenant Portal. You will be able to set up your payment options at that time. You will have the option to pay with ACH electronic check (free) or Credit Card (fees apply).
I want to get a pet. What do I do?
If the property you are applying for allows a pet, you will need to submit information about your pet when submitting your application. Once approved you will sign a Pet Agreement in addition to your Lease Agreement. If you are a current tenant, contact your Property Supervisor to check your rental property’s pet policy. If allowed, you may be asked to submit information about your pet and sign a Pet Agreement.
I want to move out, but my roommate wants to stay. What do I do?
Both you and your roommate would need to sign a roommate release form, showing that you both agree to have you removed from the lease. If you are currently in a lease, the remaining tenant may need to re-submit current financial information.
My lease expiration is coming and I want to move out. What do I do?
If you are planning to move, all you need to do is submit a 30 day notice in writing either through your Tenant Portal, to your Property Supervisor, or to firstname.lastname@example.org.
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